Bring people up to speed 
If a member of the Web team has trouble performing any of the tasks above, set aside a 
couple of hours for them to learn the basics of Windows file management. Have a Web 
team member who is proficient with computers walk them through Windows Explorer, 
creating folders and becoming familiar with file extensions. The person being trained 
should also be walked through the Cut, Copy, and Paste commands in a standard word 
processing program.  
To retain what they ve learned, people being trained should perform these tasks hands-
on, using the computer they work on every day. When they can perform all these tasks on 
their own with no additional help, they re ready for Web training. 
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