The next several sections of this book include tips on making a site user-friendly. More 
information on Web usability can be found in the following Web sites and books: 
Keith Instone's collection of links and information about human factors in Web design. 
Web usability articles by Jakob Nielsen, Web usability guru.  
 The Non-Designer's Design Book, Robin Williams 
A good introduction to the basic principles of document design. It concerns printed 
documents, but applies directly to the Web. 
 Information Architecture for the World Wide Web,  
Louis Rosenfeld and Peter Morville 
A somewhat academic but informative overview of structuring information online. 
 Web Navigation: Designing the User Experience, Jennifer Fleming 
Case studies and examples in user-friendly Web navigation. 
Don't Make Me Think! A Common Sense Approach to Web Usability,  
Steve Krug 
A straightforward, informative look at what goes through people s minds when they re 
trying to use a Web site. Excellent resource. 
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